Dean has a laid back, "Aw, shucks," old shoe comfort level that makes one feel immediately at ease. He's totally professional when it comes to setting up and confirming an appointment. He's empathetic, open, and eager-to-please. He's an engaging conversationalist and I admire his willingness to serve this particular geographical region as we don't get many itinerant guys like him passing through our neck of the woods. I could not have been more pleased with my encounter and look forward to seeing Dean again whenever I can. And, yes, as many point out in their reviews, he's better looking in person than his photographs.